Privacy Policy
Last updated: October 2025
Company: Blue Boil Systems
Website: officewaterboilersderby.co.uk
Address: Victory Park, Victory Rd, Allenton, Derby DE24 8ZF, United Kingdom
Email: info@officewaterboilersderby.co.uk
1. Introduction
Blue Boil Systems (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website officewaterboilersderby.co.uk, contact us, or use our services.
2. Information We Collect
We may collect and process the following personal data:
Contact Information: Name, email address, phone number, and company name.
Service Details: Information you provide when requesting quotes or service appointments.
Technical Data: IP address, browser type, operating system, and referring website.
Cookies and Usage Data: To improve website performance and user experience.
3. How We Use Your Information
We process your personal data for the following purposes:
To respond to your enquiries or service requests.
To prepare and send quotes or invoices.
To provide installation, maintenance, and customer support.
To improve our website, services, and communication.
To comply with legal or regulatory obligations.
We will only use your data when we have a lawful basis for doing so (such as consent, performance of a contract, or legitimate interest).
4. How We Store and Protect Your Data
Your information is securely stored on encrypted systems.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
We only retain personal data for as long as necessary to fulfil the purposes we collected it for or as required by law.
5. Sharing Your Information
We do not sell or rent personal data to third parties.
We may share limited information with trusted partners and service providers who help us deliver our services (e.g., hosting providers, IT maintenance, payment processing).
All such parties are required to keep your information secure and process it only according to our instructions.
6. Your Data Protection Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data (“right to be forgotten”).
Object to or restrict processing in certain circumstances.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.
You can exercise these rights by contacting us at:
📧 info@officewaterboilersderby.co.uk
7. Cookies
Our website uses cookies to enhance user experience and analyse traffic.
You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).
8. Links to Other Websites
Our website may include links to external sites.
Please note that we are not responsible for the content or privacy practices of these third-party websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.
We encourage you to review this policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Blue Boil Systems
📍 Victory Park, Victory Rd, Allenton, Derby DE24 8ZF, United Kingdom
📧 info@officewaterboilersderby.co.uk
🌐 officewaterboilersderby.co.uk